Privacy Notice

Dumbworld Ltd is a not-for-profit creative production company working across performance, digital, installation and film. Website: https://dumbworld.co.uk

Dumbworld Ltd is exempt from paying a fee to the Information Commissioner’s Office (ICO). However, we continue to comply fully with the Data Protection Act 2018 and UK GDPR.

What Data We Collect

We collect personal data when you:

  • Visit our website

  • Sign up to our mailing list

  • Buy tickets or attend an event

  • Take part in workshops or projects

  • Make a donation or support us

  • Work or collaborate with us

This may include:

  • Name and contact details

  • Event participation and booking records

  • Donation and payment information (processed securely by third-party providers)

  • Access or support requirements (only if provided willingly)

  • Website usage information (via cookies and analytics)

Why We Use Your Data

We process personal data based on the following lawful bases:

Lawful Basis & Why We Use It

Consent To send newsletters and updates (you can unsubscribe at any time).

Contract To provide tickets, workshops, or services you have requested.

Legal Obligation To meet financial or safeguarding requirements.

Legitimate Interests To operate and improve our organisation, while respecting your rights.

We do not make automated decisions that have a legal or significant effect on individuals.

Website Comments, Media & Embedded Content

If you leave a comment, we collect the data entered, along with your IP address, to help prevent spam. Some pages may include embedded content (such as videos), which may collect data under their own privacy policies.

Cookies

We use cookies to help our website function and to improve your experience. You can manage or disable cookies in your browser settings.

Who We Share Your Data With

We only share personal data with trusted service providers who support our work, such as:

  • Ticketing and event systems

  • Mailing list platforms

  • Payment processors

  • Funding bodies (where required, and usually anonymised)

We do not sell or trade personal data.

How Long We Keep Your Data

Type of Data Retention Period

Event / workshop participation – Up to 2 years from last contact

Mailing list contact details – Until you unsubscribe

Financial records – 6 years (legal requirement)

Employee / contractor records – Up to 6 years after relationship ends

When data is no longer required, it is securely deleted or anonymised.

How We Protect Your Data

  • Strong passwords and access controls

  • Multi-factor authentication where available

  • Secure storage and restricted access

  • Encryption where appropriate

  • Regular backups

  • Staff awareness and training

Your Rights

You have the right to access, correct, delete or object to the use of your personal data, and to withdraw consent where consent is the basis for processing.

To make a request, email [email protected]

If you are unhappy with how we use your data, you may also contact the ICO: https://ico.org.uk/concerns

Contact Us

Dumbworld Ltd, 72 High Street, BT1 2BE

Email: [email protected]